Office Administrator job at Cambridge Full Time

The Role

We are looking for an organised and friendly Administrative Coordinator to join our team. This is a key role supporting the day-to-day running of our domiciliary optometry service, ensuring appointments are efficiently scheduled, patient records are accurately maintained, and our clinicians are fully supported in delivering outstanding patient care.

Key Responsibilities

• Manage incoming calls, emails, and enquiries from patients, relatives, care homes, and healthcare professionals.
• Schedule, confirm, and coordinate patient appointments and clinician diaries.
• Plan and optimise daily visit routes for optometrists.
• Maintain accurate patient records and databases.
• Process administrative paperwork, referrals, and NHS documentation.
• Liaise with care homes and community partners to coordinate clinics and visits.
• Monitor and follow up on outstanding appointments, reports, and documentation.
• Provide excellent customer service and resolve enquiries professionally.
• Support compliance with GDPR, confidentiality, and company policies.

What We Offer

• Competitive salary.
• Supportive and friendly team environment.
• Ongoing training and development opportunities.
• Opportunity to make a real difference to patients who need accessible eye care services.

Job Type: Part-time

Pay: £100.00 per day

Benefits:

• Casual dress
• On-site parking
• Work from home

Work Location: Hybrid remote in Cambridge (Cambridgeshire, East of England Region)