Office Administrator job at Burntwood Full Time

Morgan & Bond Ltd is a busy building company carrying out planned and responsive repairs for social housing across the Midlands. We are currently recruiting for a Administrator to work from our Burntwood offices to help manage customer expectations, provide a friendly and professional point of contact for tenant queries.

Responsibilities:

• Handling customer queries and complaints, or directing them to the relevant team
• Updating internal systems with accurate information
• Scheduling labour, creating purchase orders and contractor work orders.
• Booking appointments and taking telephone calls.

Experience & Knowledge:

• Strong telephone and customer service skills
• Experience working with social housing tenants
• Experience working on planned works programmes

Skills & Attributes:

• Ability to work independently and as part of a team
• Strong time management and ability to prioritise workload
• Proactive approach with a strong work ethic

What We Offer:

• A supportive, family-run company environment
• A varied and engaging role

If you have experience in customer service and social housing and are looking for a new opportunity, we would love to hear from you. Apply now or contact us for more details.

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Job Types: Full-time, Permanent

Pay: From £25,500.00 per year

Experience:

• Social housing customer care: 1 year (preferred)
• administrative: 2 years (required)

Work Location: In person