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Full job description
Title: Mental Health Practitioner
Contract Type: Permanent, Full Time – 35 Hours
Salary: £42,149 per annum to £46,410 per annum (London weighted salary), dependant on experience (Plus ECU* if policy requirement are met).
Grade: 8
Reporting Office: London, Stratford or Morden Road, CR4 4DA
Working Location: South West, London
Persona: Agile Worker: 20% – 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Working Pattern: 9-5 Monday to Friday
Closing Date: 2nd June 2026 – 23:00
Interview Dates: Tentatively – 12th June 2026 – Via Ms Teams
Please click here for the role profile – Mental Health Practitioner NV.docx
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
*Previous Applicants May Not Apply* – (if prior applications were regretted within 12 weeks)
With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months.
Join our Specialist Advisor Team at L&Q:
- This role offers the opportunity to operate at the interface of housing, health, safeguarding and community services — using specialist knowledge to support informed decision-making and deliver joined‑up responses for residents with complex mental health needs
- You will work closely with housing management teams alongside an established network of specialist colleagues, including our Mental Health Lead, Mental Health Practitioners, Safeguarding and Vulnerability Specialists, and Domestic Abuse Specialists. You will provide expert guidance to support colleagues in assessing need, identifying risk, and determining the most appropriate service pathways — including navigation to primary care, secondary care and crisis services.
- The role involves working as part of a wider multi-agency system, using professional judgement and clear clinical communication to ensure residents are connected to the right support at the right time, contributing to improved outcomes and sustainable tenancies.
- As part of the Specialist Advisor team, you will provide the mental health expertise required to manage complexity, reduce risk and embed confident, consistent practice across housing services.
- This roles are part of our Housing Specialisms team and report into the Mental Health Lead.
If this sounds like you, we would love for you to apply!
Your impact in the role:
- To work collaboratively with your fellow Mental Health Practitioners, Domestic abuse specialists and Vulnerability and Safeguarding specialists to be the lead professionals for your subject areas in the Housing Management service
- Developing & implementing initiatives and resources to improve outcomes for residents
- Supporting and mentoring teams to better understand mental health service provision and how to navigate to the right service at the right time. Incorporate this awareness into working practices and consequently provide positive outcomes for residents.
What you’ll bring (including essential requirements)
- A relevant professional qualification (e.g. Social Work, Occupational Therapy, Mental Health Nursing, PWP) or significant demonstrable experience working within mental health services at an equivalent level, with a minimum of two years’ practice (Essential)
- Strong working knowledge of mental health systems, social care and third sector services, with proven ability to assess need and navigate individuals to appropriate pathways, including primary care, secondary care and crisis services
- Demonstrable experience of working collaboratively with statutory and partner agencies to achieve positive outcomes, including influencing decisions and contributing to multi-agency approaches.
- Sound knowledge of legislation, regulation and best practice in mental health and safeguarding, with the ability to apply this effectively in the management of complex cases
- Advanced case management skills, including the ability to assess risk, formulate options, make defensible decisions and implement practical, outcome-focused solutions
- Ability to work autonomously, exercising professional judgement, including recognising when to escalate risk or seek additional input (Essential)
- Excellent communication skills, with the ability to use clear, appropriate language when working with both residents and professionals, and to support colleagues to build confidence, understanding and capability in responding to mental health needs
DBS
For this post the successful candidate will need to apply for or be in possession of a Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit www.homeoffice.gov.uk
If you require any reasonable adjustments at any stage during this process, including application stage, please email [email protected]
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q – click here to read more.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click here to find out more about L&Q and why you should join us!
- ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.
#TJ
Mental Health Practitioner – 7826
Location: West Ham Lane – Stratford
Posted: 19/05/2026
Closing date: 02/06/2026
Closing time: 23:00