Manufacturing IT Support Engineer job at Luton Full Time NEW

This is an excellent opportunity to support our FTSE 100 Bluechip Aerospace customer with the their manufacturing IT systems.

The job will include maintaining backups of critical manufacturing systems, risk registers and responding to production affecting shop floor IT incidents at their Luton site.

The role provides a real tangible link between IT systems and aircraft production. The majority of the site runs on a prodigy system, training will be provided for this. Whilst ideally we would like somebody from a manufacturing environment, we recognise because of the unique, exciting and largely bespoke opportunity that the successful candidate is likely a role to grow into from a foundation of existing strong IT support skills from the following areas:

• Windows 11
• Basic networking
• InTune
• Prodigy shopfloor systems
• Good customer focused attitude
• Active directory administration
• Change Control of production systems
• Management and resolution of tickets using an ITSM ticketing package
• Deploying software via SCCM Remote support through RDP, SCCM Remote control, Teams and Dameware and other remote tools.
• Deployment of desktops and laptops to new and existing users

We will work with the successful candidate to build and develop these skills to ensure they grow and flourish into the role.

We at BTL IT Solutions pride ourselves on customer service, placing our clients at the heart of everything we do. We expect the successful candidate to be conscientious, outgoing and extremely customer orientated. This will be particularly important working with the maintenance and client teams on the shopfloor building and maintaining relationships to work together.

Job Types: Full-time, Permanent

Pay: From £35,000.00 per year

Benefits:

• Canteen
• Company events
• Company pension
• Discounted or free food
• Free parking
• On-site parking

Application question(s):

• Are you willing to undertake UK Security clearance to SC level and are you free of a criminal record?

Education:

• A-Level or equivalent (preferred)

Experience:

• IT Support: 3 years (preferred)

Work Location: In person