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Lettings Branch Manager
- Location: Wembley, Middlesex
- Salary: £20,000 – £32,000 basic, OTE exceeding £50,000
- Job Type: Permanent Full-Time
A leading independent estate agency is seeking an experienced Lettings Branch Manager to lead a successful team in Wembley. This role is perfect for a dynamic professional who thrives on motivating others, consistently exceeds targets, and is passionate about delivering exceptional service to both landlords and tenants. As a Lettings Branch Manager, you will play a crucial role in developing your team, strengthening client relationships, and boosting overall branch performance.
Day-to-day of the role:
- Lead daily meetings with the Lettings team to drive KPI achievement.
- Coach and monitor individual team member performance, including conducting one-to-one meetings.
- Encourage team development and progression within the company.
- Focus strongly on generating new and repeat business.
- Develop and maintain robust relationships with landlords and tenants.
- Coordinate tenant viewings and negotiate offers to agree on new tenancies.
- Ensure the branch operates within the highest compliance standards for all regulatory bodies.
Required Skills & Qualifications:
- Full UK Driving Licence for a manual vehicle.
- Minimum of 2 years’ experience in residential lettings at a Senior Negotiator level or higher.
- Proven ability to foster a team spirit and enjoyable working environment.
- Strong communication skills and the ability to build trusting relationships with customers, suppliers, and communities.
- Capability to create and implement effective business plans for the branch.
- Knowledge of current legislation related to Residential Lettings.
- Ability to manage time-sensitive and high-volume workloads.
- Renowned for delivering outstanding customer service.
- Strong IT skills (Basic Microsoft Packages) and attention to detail.
Benefits:
- On-target earnings exceeding £50,000 per year.
- Uncapped commission scheme.
- Company car.
- Enrolment onto a fully-funded training course for a Level 3 Award in Property and Housing Management (including ARLA).
- Career progression opportunities within the company.
- New company-wide Elevate incentive program.
- Employee Assistance Programme.
How to apply:
To apply for the Lettings Branch Manager position, please submit your CV.