IT Assistant job at Taunton Full Time

This is an exciting opportunity for an IT Assistant to join our IT Department within our innovative firm of Solicitors.

As 1st Line Support, this role would suit someone with a positive, can-do attitude who is willing and able to support the IT needs of staff across the Practice. The successful applicant will provide day-to-day support and assistance to the existing IT team in relation to hardware, software and general IT issues within the business. The successful candidate will receive training across a variety of tasks in order to gain broad experience within a small and busy IT Department.

As this is an office-based role, applicants should be local to Taunton or within a reasonable commuting distance.

Job Description

• To assist the IT Department and provide support with software and hardware issues as necessary
• Provide 1st line support to all users across the firm, offering them support and guidance in the use of our operating systems and associated software
• Develop skills and knowledge across various areas of IT support and systems
• Support the preparation, maintenance and refurbishment of IT equipment
• Assist with the development and testing of the company’s case management software where required
• Ad-hoc administrative duties as and when required

Person Specification

Essential

• Enthusiasm to learn new systems and skills, with a demonstrable interest in IT
• Excellent communication and interpersonal skills
• Friendly, positive approach
• Ability to work as part of a team
• Excellent computer literacy
• Confident in using MS operating systems and MS Office products (Word, Outlook and Excel)
• Self-motivated and proactive, able to troubleshoot
• Excellent organisational skills
• Understanding of a range of IT software and hardware

Desirable

• Experience working within a professional services or legal environment

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organisation.

Job Type: Full-time

Benefits:

• Company pension
• Cycle to work scheme
• Sick pay

Location:

• Taunton TA1 1RZ (required)

Work Location: In person