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Full job description
Internal Sales & Warehouse Assistant
- South Woodham Ferrers, Chelmsford CM3 5XJ
- £29,000 per year + End of Year Bonus
- Full-Time | Monday to Friday | 8:15am – 5:15pm
- 28 Days Holiday
- Free On-Site Parking
- Training Provided
Join a Friendly, Established Family Business
D Zambelis Ltd is a successful family-run company supplying tools and consumables to the stone industry throughout the UK. This year marks our 30th anniversary, and we’re looking for a reliable and hardworking person to join our growing team.
This is a varied, hands-on role combining customer service, administration, warehouse operations, and dispatch. No two days are the same, making it ideal for someone who enjoys staying busy and learning different aspects of a business.
The Role
You will support the complete customer order process, helping customers, processing orders, preparing paperwork, organising dispatch, and assisting with warehouse operations.
Key Responsibilities
- Answering incoming calls and assisting customers
- Processing customer orders by phone, email, and messaging apps
- Taking payments and preparing paperwork
- Picking, packing, and preparing orders for dispatch
- Printing and applying courier labels
- Receiving deliveries and restocking shelves
- Supporting stock control and warehouse organisation
- Assisting with day-to-day business operations
What We’re Looking For Essential
- Good communication and customer service skills
- Confident telephone manner
- Good computer skills
- Organised and reliable
- Ability to lift and move boxes safely
- Reliable transport or ability to commute to South Woodham Ferrers
- Positive attitude and willingness to learn
Desirable
- Customer service experience
- Sales support or office administration experience
- Warehouse or order fulfilment experience
- Experience using stock control or accounting software
Don’t worry if you don’t have experience in every area — full training will be provided for the right person.
What We Offer
- £29,000 salary plus end-of-year bonus
- Stable long-term position with an established company
- Full training in QuickBooks, stock control, and business systems
- Opportunity to develop skills across customer service, operations, dispatch, and administration
- Supportive and friendly team environment
- Potential opportunities to assist at UK and international trade exhibitions
- Free on-site parking
- Monday-Friday working hours (no weekends)
This Role Would Suit
- Warehouse Operatives looking for a more varied position
- Customer Service Advisors who enjoy practical work
- Sales Administrators seeking a hands-on role
- Dispatch or Logistics Assistants
- Office Administrators looking for a mix of office and warehouse responsibilities
If you’re dependable, proactive, and enjoy being part of a close-knit team, we’d love to hear from you.
Job Type: Full-time
Pay: £29,000.00 per year
Benefits:
- Casual dress
- Company car
- Company events
- Company pension
- On-site parking
Application question(s):
- Are you happy to do both office work and warehouse duties (including packing and lifting boxes up to 25kg)?
- Are you comfortable working in a fast-paced environment where you may need to handle multiple tasks at once?
- Do you have experience using computers for tasks such as emails, order processing, or data entry?
- Are you reliable and able to work full-time, Monday to Friday, 8:15am–5:15pm?
- Can you reliably travel to South Woodham Ferrers (CM3 5XJ) every working day?
Work Location: In person