Hotel Receptionist job at Birmingham Full Time

Are you a warm, professional, and passionate about delivering excellent guest experiences?

Saint Pauls House is a 34 Boutique Hotel, a stylish and welcoming destination in the heart of St Pauls Square, is looking for a receptionist to join our team.

About the role:
As the first point of contact for our guests you will pay a key role in creating memorable stays. You’ll be responsible for:

. Greeting and checking in guests with efficiency and warmth.

. Handling Reservations and enquiries ( by phone, email, and in person )

. Managing check-out payments accurately

. Assisting with guests requests and providing local knowledge of the jewellery quarter

. Supporting smooth day to day hotel operations

What we are looking for:

. Minimum 2years experience in a receptionist or front of house experience ( hospitality preferred)

.Excellent communications and customer service skills

. A professional and friendly manner and a can-do attitude

.Strong organisational skills and attention to detail

.Comfortable using booking systems and basic IT tools.

Hours:

Full time and part time available

Flexible shifts, including evenings and weekends

How to apply:

Send your CV and a short note to [email protected]

Job Types: Full-time, Part-time

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Free parking
• On-site parking

Experience:

• Hospitality: 1 year (required)
• Hotel: 1 year (preferred)

Work Location: In person