Homelessness Intervention & Prevention Project Officer job at South Croydon Full Time

Adecco are currently recruiting for three experienced Homelessness Intervention & Prevention Project Officers to support a busy Housing service within a London Local Authority.

This is a fantastic opportunity for experienced homelessness professionals with strong working knowledge of Housing Act duties, including S188 and S193, and proven experience discharging duty.

You will play a key role in improving case management processes, resolving complex cases, and ensuring accurate data migration within housing systems.

• Public Sector – Local Authority
• Full Time – Monday to Friday, 36 hours per week
• Hybrid Working – 2 days per week in office / site visits, remainder remote
• Grade 9 – £22.41 per hour PAYE / £29.72 per hour Umbrella
• Contract Type – Temp to Fixed-Term Contract after 12 weeks. The FTC is set to last until March 2027. Please note: once the FTC commences, payment will be PAYE only, as Umbrella rates do not apply to council employment.

Key Responsibilities

• Lead on migration of Housing Advice cases from SharePoint into NEC systems, ensuring accuracy and data integrity
• Manage and resolve cases where housing duties have been accepted, discharged, or require correction
• Update and correct application outcomes and termination reasons within housing systems
• Take ownership of discharging duty cases, including applicants transitioning into permanent accommodation
• Maintain accurate and up-to-date household records, closing cases where appropriate
• Assess occupancy status (occupied, vacant, abandoned) and take appropriate enforcement action
• Issue notices where individuals are no longer eligible to remain in temporary accommodation
• Investigate and manage cases where tenants vacate without notice, including fund recovery actions
• Carry out home visits, property inspections, and residency checks

About You

To be successful in this role, you will need:

• Strong experience in homelessness prevention and housing advice services
• Proven ability to discharge duty in line with Housing Act legislation
• In-depth working knowledge of S188 (interim duty) and S193 (main duty)
• Experience using housing systems such as NEC (Northgate) or similar
• Ability to manage complex caseloads and resolve legacy case issues
• Confident in conducting site visits and inspections
• Excellent attention to detail, particularly with data accuracy and case recording

Additional Information

• This role will initially be temporary for 12 weeks, with the opportunity to transition to a fixed-term contract until March 2027
• Please note: once transitioned to the fixed-term contract, payment will be PAYE only
• These vacancies are subject to a Basic level DBS check

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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