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Full job description
We are seeking a compassionate and motivated Hearing Care Assistant (training provided) to join our friendly team. This is an excellent opportunity for someone with strong interpersonal skills who is passionate about helping people improve their hearing health and overall quality of life.
Key Responsibilities
- Welcome and support patients throughout their hearing care journey.
- Conduct hearing screening tests in accordance with clinic protocols.
- Perform otoscopy and ear wax checks to identify potential ear canal obstructions and determine suitability for further assessment.
- Assist Audiologists and Hearing Care Professionals with patient appointments and clinical procedures.
- Prepare and maintain clinical equipment and testing rooms.
- Accurately record patient information and maintain confidential clinical records.
- Provide basic hearing aid support, including cleaning, maintenance, troubleshooting, and battery changes.
- Explain hearing care procedures and promote hearing health awareness.
- Manage appointment bookings, patient follow-ups, and administrative tasks as required.
- Ensure compliance with health, safety, infection control, and data protection procedures.
Requirements
- Excellent communication and customer service skills.
- Ability to put patients at ease and demonstrate empathy and professionalism.
- Good organisational and administrative abilities.
- Confidence using computer systems and maintaining accurate records.
- Previous healthcare, audiology, optical, or customer-facing experience is desirable but not essential.
- Full training will be provided for suitable candidates.
Personal Attributes
- Caring and patient-focused approach.
- Reliable and professional manner.
- Strong attention to detail.
- Ability to work independently and as part of a team.
- Commitment to delivering exceptional patient care.
What We Offer
- Comprehensive training and ongoing development.
- Supportive and friendly working environment.
- Opportunities for career progression within hearing care.
- Competitive salary and benefits package.
If you are passionate about helping people hear better and enjoy working in a healthcare setting, we would love to hear from you. Please apply with your CV and a brief covering letter outlining your suitability for the role.
Job Type: Part-time
Pay: £150.00-£250.00 per day
Work Location: On the road