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Job Description:
We are seeking an experienced and commercially focused Head of Partner Oversight to lead our global partner governance and oversight function. The successful candidate will be responsible for designing and executing a robust partner oversight framework across Sokin’s network of embedded partners. This role is central to ensuring that Sokin operates in line with global regulatory expectations while maintaining resilient, scalable, and high-performing partner relationships. You will ensure appropriate initial due diligence of a partner’s compliance and AML framework and then ongoing monitoring of their activities in line with these compliance frameworks. You will act as a trusted advisor to senior leadership, bringing a pragmatic, risk-based approach to partner oversight in a fast-paced payments environment. This role can be based in either London, Dubai or New York.
Job Responsibility:
- Design and implement end-to-end third-party risk management processes, including onboarding due diligence, risk assessments, and ongoing monitoring
- Conduct risk-based assessments of partners covering financial, operational, compliance, and reputational risks
- Lead incident management and escalation processes relating to partner failures or breaches
- Define and monitor SLAs, KPIs, and service delivery metrics
- Oversee ongoing performance reviews, audits, and assurance activities
- Work closely with internal teams to ensure seamless partner integration and service delivery
Requirements:
- Extensive experience in partner oversight, third-party risk, outsourcing, or vendor management within fintech, payments, or financial services
- Strong knowledge of regulatory requirements, including CDD, Transaction Monitoring, and operational resilience frameworks
- Deep experience working within the payments industry
- Proven ability to design and implement scalable partner oversight frameworks in a regulated environment
- Experience operating across multiple jurisdictions with an understanding of global regulatory expectations
- Strong commercial judgment, with the ability to balance regulatory compliance and business growth
- Demonstrated leadership experience building and managing high-performing teams
- Excellent stakeholder management skills, with the ability to influence senior leadership, regulators, and external partners