GP Receptionist job at London Full Time

Job Overview
We are seeking a professional and organised GP Receptionist to join our medical practice. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring smooth daily operations. This role offers an opportunity to work in a friendly environment where attention to detail and organisational skills are highly valued.

Responsibilities

• Greet patients warmly and efficiently manage patient check-in and check-out processes
• Answer incoming calls with professionalism, providing accurate information or directing calls appropriately
• Schedule, confirm, and reschedule appointments using practice management software
• Maintain accurate patient records through data entry and filing
• Handle correspondence, including emails and postal mail, ensuring timely responses
• Manage administrative tasks such as processing forms, updating patient information, and organising files
• Support the clinical team by providing administrative assistance as required

Skills

• Proven office experience with strong organisational skills
• Excellent computer literacy, including proficiency in Microsoft Office (Word, Excel),
• Previous clerical or administrative experience within a NHS GP Practice or similar environment is desirable
• Exceptional phone etiquette with clear communication skills
• Fast and accurate typing abilities to handle multiple tasks efficiently
• Ability to prioritise tasks effectively while maintaining attention to detail
• Strong organisational skills to manage schedules and maintain accurate records
• Ability to work independently as well as part of a team in a busy setting

Job Types: Part-time, Permanent

Pay: £12.71 per hour

Expected hours: 11 per week

Work Location: In person