Salary: 40k – 45k
Working Hours: 40 hours per week (08:30 – 17:00)
Benefits: Company Car Laptop 25 days annual leave plus Bank Holidays Company Bonus Scheme Company Pension Scheme
Travel: National travel required – all business travel, subsistence and expenses covered.
Technical Field Support Advisor (Field-Based, Nationwide)
An exciting opportunity has arisen for an experienced Technical Field Support Advisor to join a growing technical team, supporting customers and internal stakeholders across the UK.
This is a highly hands-on, field-based role with a strong emphasis on on-site technical problem solving, first installs, investigations and escalated support cases. You’ll be the go-to expert in the field, providing practical solutions where remote support alone isn’t enough, while also contributing to remote support and technical training as part of a close-knit technical department.
If you thrive in a customer-facing environment, enjoy diagnosing complex technical issues on site and want a role with real ownership and autonomy, this could be an excellent next step.
The Role
You’ll take ownership of all field-based technical support activity, working closely with customers, installers and internal teams to resolve issues efficiently and professionally. Your responsibilities will include:
When not on site, you’ll also:
About You
This role will suit someone practical, methodical and confident working independently in a field environment, who also enjoys collaborating as part of a wider technical team.
You’ll ideally bring:
What’s on Offer
If you’re an experienced fire systems professional who enjoys being out in the field, solving real-world technical challenges and building strong customer relationships, we’d love to tell you more.
Apply today or get in touch for a confidential discussion.
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