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Full job description
Finance Assistant (Rents)
Salary: £28,200
Hours: 35
Location: Hybrid, with minimum one day a week in our Hampton Wick office
Benefits: 25 days leave, plus bank holidays and an additional 1.5 days complimentary leave. Option to purchase additional annual leave, healthcare cash plan, enhanced pension, and more.
About us: Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist.
We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.
About the role
This role is responsible for reviewing, allocating and accounting for income from residents across Hastoe’s stock, including homeowners and tenants. This role ensures that our transactional records, in both our financial and housing management systems remain accurate, while we also look to drive improvements in internal processes and external communication. The role also ensures compliance with the Rent Standard and other applicable legislation to rent charges and payments.
Responsibilities will include:
· Input and daily reconciliation of resident payments from a variety of sources, including Direct Debit, Housing Benefit and Universal Credit, and other sources, into Hastoe’s housing management system
· Liaising with the Senior Finance Officer and other roles within the Finance Team to ensure that income is correctly allocated and accounted for
· Exporting data from the housing management system reviewing and importing into Hastoe’s financial systems
· Assisting with rent and service charge reviews, in particular the implementation and validation of data in the housing management system
· Supporting operational teams, including Customer Services, Housing and Home Ownership, by providing data and information for rent and payment queries
· Working within the Rents Team on the annual rent review to ensure compliance with the Rent Standard.
About you
We are looking for a Finance Assistant with experience in income and transaction allocation, reconciliation of bank and control accounts, and accounting functions.
You will need to be highly organized, able to work independently, build relationships across the organization and manage competing priorities.
We welcome candidates with interest in developing further in Finance in social housing.
You will also need:
· Advanced skills in MS Office applications.
· Keen attention to detail and an understanding of how to analyse, understand problems, and improve data quality
· Excellent communication skills and the ability to build strong relationships.
· Strong problem-solving skills, determination and attention to detail.
· Experience working to deadlines and maintaining accurate records and transactional data.
A personal note from Morgan Thomas, Head of Finance, your hiring manager
‘This is a fantastic opportunity to join our Rents Team within Finance, continuing to deliver a great service within and without Hastoe, and looking to drive further improvement in how Hastoe allocates, calculates and reconciles income to the business.
You will be primarily working within the Finance Team, but will naturally liaise with colleagues throughout the business, ensuring that your work remains varied and interesting.’
Benefits provided
Annual Leave: Starting at 25 days, plus bank holidays and 1.5 days complimentary leave, along with the option to purchase additional leave.
Enhanced Pension: Hastoe’s employer contributions start at 5% and are based on matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution.
Other benefits include:
· Flexible working opportunities
· Annual leave increasing with length of service up to a maximum of 28 days, plus bank holidays (pro rata for part time employees).
· Discounts for local shops, restaurants and gym membership.
· Cycle to Work scheme.
· Employee Assistance Programme (EAP) – confidential phone and online support and resources service with 24/7 access.
· Health Cash Plan (a type of health insurance).
· 3 x Life Assurance from day 1, for all pension holders.
· A supportive working environment with ongoing learning and development opportunities.
· Long Service awards.
How to apply
Please send your CV and any supporting statement to [email protected] by midnight on Wednesday 1st July 2026.
We will be conducting interviews as the recruitment progresses and may close the vacancy early. We recommend applying early.
If you would like to find out more about the role please contact Morgan Thomas, Head of Finance at [email protected] or for enquiries about the application process please contact the HR Team at [email protected].
This post is subject to background checks. Follow the link for further information on this: https://www.hastoe.com/background-checks/
Pay: £28,200.00 per year
Benefits:
- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Free flu jabs
- Sick pay
Application question(s):
- Do you have advanced skills in Microsoft Office applications?
Experience:
- Finance : 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Hampton Wick (Greater London)