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Full job description
All Locations
All Locations:
Home Based
Vacancy Type
Vacancy Type
Fixed Term Contract
Business Area
Business Area
QA
Function
Function
Delivery
- Coach and support a caseload of learners across multiple organisations
- Act as the key link between learners, employers, and internal teams
- Partner with learning and quality specialists to drive on-time programme completion
- Provide clear feedback and track progress, including 20% off-the-job requirements
- Use digital tools to deliver engaging, cohort-wide support
- Review learner evidence and ensure it meets programme standards
- Adhere to and apply quality assurance procedures when reviewing all components of the degree standard to maximise progression and meet deadlines
- Run regular remote reviews with learners, employers, and stakeholders
- Help learners apply skills directly in their roles
- Use proactive communication to identify and close skills gaps
- Maintain accurate records and meet KPIs
- Take ownership of your CPD and development
- Support wider team projects and initiatives
- Identify opportunities to grow and improve the business
- Excellent communication and coaching skills
- Self-motivated with a customer centric focus
- Able to diagnose learner needs and adapt to their requirements in a remote environment
- Guide and influence issue resolution
- Strong planning and organising skills
- Ability to solve problems using experience and knowledge to overcome barriers
- Experience in caseload management and effective use of remote intervention
- Skilled in delivering motivational, balanced and constructive feedback
- Attention to detail with strong administrative skills
- Able to manage own time and prioritise appropriately
- Able to attend a QA office for quarterly team meetings
- Software Engineer
- IT Consultant
- Business Analyst
- Cyber Security Analyst
- Data Analyst
- Network Engineer
- Proven knowledge and industry experience working in one of the pathways listed with the ability to translate practical industry experience into effective apprentice coaching and support.
- Strong stakeholder management experience, including influencing, communicating and collaborating across diverse stakeholder groups, and coaching apprentices in these capabilities.
- Evidence of reflective practice, including capturing lessons learned, driving continuous improvement, and embedding sustainability and performance goals into delivery
- 27 days Annual Leave (4 days used for the festive closure) plus Bank Holidays
- Holiday Buying scheme
- Medicash plan, Wellhub, Cycle to Work scheme
- Private Medical Insurance at corporate rates
- Employee Assistance Programme
- Employee Discounts Benefit Hub
- 3 Development days
- 2 Charity days per year
- Pension Scheme
- Early Friday Finish at 4pm
About The Role
Digital Learning Consultant
Location: UK, Home Based
Your Role:
You will be responsible for coaching and mentoring a group of learners working towards the successful and timely achievement of their degree apprenticeship programme.
Your Responsibilities:
Deliver Outstanding Learning Experiences
Inspire Through 1:1 Coaching
Collaborate & Contribute
Your Experience and Skills:
Your Specialist Knowledge & Experience:
A key part of the role is to provide learners with feedback and support on theories and practical application of the following degree apprenticeship pathways:
It is important that you have:
About Us
Wellbeing & benefits
Your wellbeing matters to us. That’s why we offer benefits designed to help you recharge and thrive, including:
Your wellbeing matters to us. That’s why we offer benefits designed to help you recharge and thrive, including:
Personal growth
Learning and opportunity is at the core of what we do – and that applies to you too!
You’ll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you’ll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content on a variety of tech and business topics. Orperhaps you’d like to enrol on a Degree or Masters programme to enhance your skillset or learn new things.
You’ll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you’ll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content on a variety of tech and business topics. Orperhaps you’d like to enrol on a Degree or Masters programme to enhance your skillset or learn new things.
Our people
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We’re proud of the progress we’ve achieved over the last few years to build an inclusive culture and celebrate our diversity.
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We’re proud of the progress we’ve achieved over the last few years to build an inclusive culture and celebrate our diversity.
As a Disability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments.
A little about QA
At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners in the last 3 years.
At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners in the last 3 years.
Our Mission:
We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world.We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solutions draw from deep expertise across Apprenticeships, Instructor-led training, Self-paced Learning and Blended Learning.
We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world.We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solutions draw from deep expertise across Apprenticeships, Instructor-led training, Self-paced Learning and Blended Learning.
You can find out more about us at https://www.qa.com/about/careers/