Digital & Data Services Administrator job at Remote Full Time

At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.

For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.

Purpose

As a member of the Digital and Data Team, you will support the achievement of the team’s objectives. This role requires a focused team player who has a keen interest in data. You will work on analyzing what has happened in the past, forecasting what will happen in the future, problem-solving issues, and identifying solutions.

We are looking for a confident communicator with excellent interpersonal skills who is comfortable working flexibly, independently, and collaboratively as part of a remote home-working team.

Primarily, you will be working with Excel spreadsheets and a local client record database; using formulas and functions in Excel will be a daily part of the role; any experience of working with Excel, be it in employment, education or a private setting, will be advantageous. Alongside this you will be making contact with young people to confirm their current activity and signpost to relevant support services.

Recognising the importance of maintaining information quality and integrity, and having a strong eye for detail, is vital, along with understanding the need for great customer service

You are goal driven, with excellent time management skills, and able to work under tight deadlines that may require the team to work flexibly, including occasional evenings/weekends.

You will be proactive with a positive attitude to continual improvements in terms of skill building and delivery of services to our customers.

Download the Job Description for full details.

Location:
You will be homebased

Employee Benefits

As an employee of Shaw Trust as well as positively impacting people’s lives, you will have access to the following benefits:

25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days, and the option to purchase additional holiday

2 days paid volunteering leave each year

An enhanced pension scheme after 6 months

Life Assurance at 3 times your annual salary rate

Access to a suite of learning and development opportunities including paid for apprenticeship and masters’ levels qualifications, and management development programmes

Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Neurodiversity Peer Support Network, Women’s Network, MANaging Network, Menopause Network Group)

Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan

Opportunity to request flexible working from day one

Our Strategy

To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: Vision-2030-Strategic-Directive-5-9.pdf

Join a diverse and inclusive organisation

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.

In addition;

We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.

We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme.

Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.

We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion.

If you have accessibility requirements and/or would like further information about the role, please contact: [email protected]

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.