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Join Superdrug Head Office- Make a Real Difference Every Day!
Location: Field based
Hours:37.5 | 9.00am – 5.30pm
Salary:Competitive
Why Superdrug?
Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.
Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.
Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling.
Here’s the exciting bit… A day includes:
Role & Responsibility Development & Fixtures Co-Ordinator
This role is field based, with regular UK travel.
Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our O+O platform.
Working as part of the fixture development team, supporting the Fixtures & Development Manager. To assist and co-ordinate all of, but not exclusively, the following:
Savers & Superdrug
Being the first point of contact for teams regarding fixture development projects and to assist with progression of information required
Manage a range of development projects from initial brief through to manufacture
Lead communication to wider teams on fixture requirements
Work closely with procurement, commercial and the rollout team to ensure smooth landing of projects
To assist with proactive relationship building across departments within Superdrug & Savers:
to co-ordinate meeting requirements for Development projects with Fixtures Manager
to participate in meetings and collate notes and next step ownership
to assist in progression of detail and monitor next step progression with working group of project.
sees every interaction with the customer as an opportunity to delight them and comfortable using different platforms to communicate with them.
understands customer needs and empowers others to remove any barriers to deliver great service.
uses positive language and behaviours in all interactions with customers and colleagues, building trust and rapport.
always prioritises actions which delight the customer/colleague.
suggests and supports new ideas and ways of working which are designed to improve service
Logistics
Ensure new fixture arrives in the right place at the right time, working closely with the rollout team.
Development:
Working with all relevant stakeholders & suppliers for all development projects to assist in progression of detail and monitor next steps with working group for project:
To assist with proactive relationship building across departments within Superdrug
To participate in meetings and collate notes and next step ownership
owning smaller development projects from brief through to rollout
To proactively investigate information as required to support project progression at point of handover of project for rollout to ensure all specification details and requirements for the project are collated and loaded into Fixture database
Stay on top of retail display trends, producing insights packs & cascade to team
Confidently communicate, challenge and give feedback to others.
Encourage teamwork & collaboration between their own team and others.
Recognise the strengths & contribution of various teams, builds on networks to understand priorities of others and how to add value.
Seek feedback and listen to it, take responsibility to find positive outcomes and solutions.
Generate ideas and feeling that they can be shared both within their immediate team and also outside of the team.
Finance:
Creation of CER documentation liaising with finance & commercial teams to ensure allocation of budget lines identified for PO allocation once IC approved.
Raise all purchase orders requested in a timely manner for our suppliers.
Maintain and update the budget tracker, highlighting risk
Tender & Quote:
This role will assist with organisation of tenders and creating the tender packs for issue
To Co-ordinate with legal the creation of contracts at initial stages of tender
Collation of all submissions for analysis
Attending review meetings to collate notes/score card details at each stage of review
Ensuring all documentation is loaded onto central database for audit purposes
To create final submission packs including IC paper and Legal forms with all relevant signatories
To progress the approval process and ensure any missing/additional details requested are returned in timely manner
Ad-hoc/general:
Supplier Trackers ensure all trackers are updated and monitored to task completions
Collation of KPI documentation from Implementation and project management team ready for review meetings
Own the fixtures fit out specification, ensuring its kept up to date
Attending KPI meetings to collate notes/score card details and issue to all in a timely manner
Responsible for maintaining specification details for fixtures database
Fixtures fit out spec
Design Risk assessment/weight testing documentation
Fitting instructions
Drawing packs
Ensuring that the relevant documents from above are issued to the correct departments
Implementation
Project Managers
Store Ops
Merchandising
Here’s what’s in it for you: