Dental Receptionist job at Wellingborough Full Time NEW

Title Part-Time Dental Receptionist – Spinney Brook Dental Practice

Company: At My Smile Studio Ltd. T/A Spinney Brook Dental Practice

Location Spinney Brook Dental, Irthlingborough, NN9 5GF

Salary £12.71 – £13.50 per hour (dependent on experience)

Job Type Part-time

Hours 24 hours per week; includes weekends (rota-based)

Benefits

• Company pension
• Employee discount
• Free parking/ on-site parking
• Opportunities for professional development and ongoing training
• Friendly, supportive team environment

Dental Receptionist

Part-Time | Spinney Brook Dental Practice

Spinney Brook Dental Practice is growing and we are looking for a friendly, motivated, and professional Dental Receptionist to join our team in Irthlingborough.

We are a modern mixed NHS and private dental practice focused on delivering high-quality dentistry alongside an excellent patient experience. We pride ourselves on creating a welcoming atmosphere for both patients and staff, and we are looking for someone who enjoys working with people and thrives in a busy practice environment.

This role is ideal for someone with strong customer service skills who enjoys organisation, communication, and being part of a supportive team.

The Role

As the first point of contact within the practice, you will play an important role in ensuring patients feel comfortable, supported, and well looked after from the moment they contact us or walk through the door.

Your responsibilities will include:

Patient Care & Reception

• Welcoming patients in a warm and professional manner
• Answering telephone and email enquiries efficiently
• Booking, confirming, and managing appointments
• Assisting patients with general queries and treatment information

Diary Management

• Maintaining an organised and productive appointment diary
• Filling cancellations and helping optimise clinician’s availability
• Coordinating appointments effectively with the clinical team

Administrative Duties

• Maintaining accurate patient records and confidential information
• Supporting day-to-day reception and administration tasks
• Processing patient payments and handling financial transactions professionally

Patient Experience & Practice Growth

• Encouraging patient feedback and online reviews
• Supporting the practice’s social media presence and patient engagement
• Promoting practice membership plans and relevant services where appropriate

What We’re Looking For

We are looking for someone who is:

• Friendly, approachable, and professional
• Organised with strong attention to detail
• Confident communicating both in person and over the phone
• Calm under pressure and able to multitask
• Reliable, proactive, and a strong team player
• Flexible with working hours and occasional weekends if required

Previous dental reception or healthcare experience is preferred, although applicants with strong customer service experience are encouraged to apply.

What We Offer

• Competitive hourly pay depending on experience
• Part-time permanent position with potential to go full time in future
• Supportive and welcoming team environment
• Opportunities for training and career development
• Staff discounts
• Free parking available

Location

Spinney Brook Dental Practice
Irthlingborough, Northamptonshire
NN9 5GF

Applicants should be able to reliably commute to the practice.

How to Apply

If you would like to join growing our team, please apply with your CV and a short introduction about yourself and your experience.

We look forward to hearing from you and welcoming the right person to our growing practice.

Pay: £12.71-£13.50 per hour

Benefits:

• Company pension
• Free parking
• On-site parking

Work Location: In person