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Full job description
Customer Service Team Member
Liverpool | Immediate Start Available | Full-Time | On-Site | Monday-Friday
Are you passionate about helping people and delivering exceptional customer experiences?
We’re looking for a Customer Service Team Member to join our growing team in Liverpool. This is a fantastic opportunity for an enthusiastic and motivated individual looking to develop their skills, gain valuable experience, and build a rewarding career in a customer-focused environment.
If you’re a strong communicator who enjoys working with people and thrives in a fast-paced setting, we’d love to hear from you.
About the Role
As a Customer Service Team Member, you’ll play an important role in creating positive customer experiences while supporting the delivery of customer service and client campaigns.
Key responsibilities include:
- Providing friendly and professional customer support
- Assisting customers with enquiries and product information
- Building positive relationships and maintaining customer satisfaction
- Resolving customer queries efficiently and effectively
- Representing clients and promoting products and services
- Supporting customer acquisition and retention initiatives
- Working collaboratively with team members to achieve goals
- Maintaining accurate customer records and information
- Contributing to a positive and productive team environment
What We’re Looking For
We’re seeking individuals who are:
- Customer-focused with a positive attitude
- Excellent communicators with strong interpersonal skills
- Friendly, approachable, and professional
- Motivated to learn and develop new skills
- Reliable, organised, and proactive
- Able to work effectively both independently and as part of a team
- Looking for long-term career development opportunities
Previous experience in customer service, retail, hospitality, sales, or customer-facing roles is beneficial but not essential, as full training will be provided.
What We Offer
- Immediate start available
- Full training and ongoing development
- Supportive management and mentorship
- Career progression opportunities
- A collaborative and energetic team culture
- Recognition and rewards for achievements
- Valuable experience in customer service and client relations
- A dynamic workplace where every day is different
Why Join Us?
We believe great customer experiences start with great people. That’s why we invest in training, development, and creating a positive working environment where our team can thrive.
If you’re ready to join a company that values ambition, teamwork, and personal growth, apply today for immediate consideration.
Start your next career move as a Customer Service Team Member in Liverpool.
Pay: £14.00-£17.00 per hour
Benefits:
- Canteen
- Company events
- Cycle to work scheme
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person