Location: Ely, Cambridge
Type: Permanent
Hours: Full-time, 37.5 hours per week – Monday – Friday 08:30 am – 5:00 pm with one hour for lunch, unpaid.
Salary: £24,800 per year
OVERVIEW
ASL (Automated Systems Group Limited) has grown to be one of the UK’s top independent suppliers of office services focussing on Managed Print Services (MPS), Unified Communications and software/IT.
ASL offer impartial advice and consultancy, delivering a strategic focus and assisting companies to achieve improved productivity and cost savings whilst providing them with market-leading quality, service and reliability.
We are a company that looks to build every department on the principles of customer care.
SUMMARY
To play a key role in ensuring a high level of customer satisfaction by delivering a positive experience throughout the customer’s journey with the Company. You will be the first port of call to address enquiries, resolve issues, and work to improve retention and satisfaction by escalating issues where needed.
KEY RESPONSIBILITIES
KEY MEASUREMENTS
SPECIAL REQUIREMENTS
IN RETURN WE OFFER:
Any offer of employment is subject to satisfactory right-to-work and reference checks. Enhanced DBS checks will be carried out for field-based roles.
Pay: £24,800.00 per year
Benefits:
Ability to commute/relocate:
Work Location: In person
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