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Full job description
Here at E.ON the customer is at the heart of everything we do and as a Customer Service Advisor you will play a vital role in supporting our vision of becoming the number one trusted energy partner. E.ON Heat provides hot water, heating & cooling directly to our customers through district heating networks across the country. We’re one of the UK’s biggest District Heating providers – this is your opportunity to join this fast-paced customer focussed team as a Customer Service Advisor.
What we need from you
Do You:
- Love going above and beyond to help customers?
- Thrive on solving complex problems?
- Excel in a challenging working environment?
- Remain calm under pressure?
- Get motivated by the freedom to make decisions?
- Want to build a culture in which everyone can be 100% themselves?
- Enjoy being part of a team that is more like a family?
- Like owning issues end to end?
- Want to be more involved in green solutions in a growing sector
- Build and maintain lasting relationships with variety of stakeholders such as field engineers