Customer Sales Advisor job at Coatbridge Full Time NEW

Job Summary
We are seeking a proactive and customer-focused Sales Advisor to join our dynamic team. The successful candidate will be responsible for engaging with clients, understanding their needs, and providing tailored solutions to drive sales growth. The ideal candidate will have previous sales experience within a builder’s merchant environment. This role offers an excellent opportunity to develop your sales skills within a professional environment, supporting both B2B and B2C interactions. The ideal candidate will possess strong communication skills, organisational ability, and a passion for delivering exceptional customer service.

Responsibilities

• Engage with customers to identify their requirements and recommend suitable products or services
• Negotiate terms and close sales effectively, ensuring mutual satisfaction
• Maintain comprehensive knowledge of our product range and industry trends
• Manage customer accounts, follow up on leads, and build long-term relationships
• Coordinate with internal teams to ensure timely delivery and fulfilment of orders
• Utilise IT systems to record sales activities, update customer information, and generate reports
• Drive customer engagement through proactive outreach and personalised service

Skills

• Excellent communication skills in English, both written and verbal
• Strong negotiation abilities with a focus on achieving win-win outcomes
• Proven experience in B2B sales or customer service roles
• Proficiency in IT tools such as CRM software, MS Office suite, and internet research
• Effective time management skills to prioritise tasks and meet deadlines
• Organisational skills to handle multiple accounts and sales pipelines simultaneously
• Ability to adapt quickly to changing priorities in a fast-paced environment

This role is ideal for motivated individuals eager to grow their career in sales while delivering outstanding service to clients. Candidates should demonstrate professionalism, initiative, and a genuine enthusiasm for building strong customer relationships.

Benefits:

• Company pension
• Employee discount

Work Location: In person