Customer Account Handler job at Sutton Coldfield Full Time NEW

We are looking for someone who is wanting to take the next step up the commercial ladder. Someone who is driven, customer focused and business knowledgeable with a good telephone manner. The successful candidate will be part of an exciting, busy and lively sales telephony team, to help themselves and the business grow. They would need to use their skills, knowledge and strong communication skills to manage company accounts and speak to a wide range of customers.

It would be beneficial to have experience in a similar field, however it is not necessary as full training is included. We are looking for someone who is proactive, self-motivated and can work under pressure.

The job will include building, expanding and maintaining a relationship with a multitude of different customers, discussing tenders and pricing, dealing with incoming enquiries and orders, maximising business opportunities, following the sales process, and liaising with other company departments and maintaining the highest level of customer care.

It would be beneficial to have experience in a similar field, however it is not necessary as full training is included. We are looking for someone who is proactive, self-motivated and can work under pressure.

Who we are:

Cleveland Cable Company is the largest supplier of cables and cable accessories in the UK. Founded in 1978, we operate nine branches across the UK and Ireland supplying domestic and European markets. In 2016, we launched Dubai-based Cleveland Cable Trading FZCO to supply markets in the Middle East and Africa, taking our business truly global. Additionally, we own and operate Superlec Direct – an electrical wholesale, supplier and retail e-commerce website.

This is a great opportunity for anyone with relevant experience. And we look forward to having a new member to join our fantastic organisation that offers long term career prospects.

Job Types: Full-time, Permanent

Benefits:

• Company events
• Company pension
• Life insurance
• On-site parking

Application question(s):

• Please state your salary expectations.

Experience:

• Telephony: 1 year (preferred)
• B2B Sales: 1 year (preferred)
• Customer Service: 1 year (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person