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Credit Controller
Location: West London (Hybrid/Office-based)
Salary: Up to £40,000 + benefits
Job Type: Full-time, Permanent
About the Role
We’re working with a growing and highly respected B2B organisation within the energy sector, seeking a motivated and detail-focused Credit Controller to join their established finance team.
This is an excellent opportunity to join a business that prides itself on industry expertise, strong client relationships, and a commitment to employee development. You’ll be part of a collaborative team environment with clear progression opportunities as the company continues to expand.
Key Responsibilities
- Manage a portfolio of customer accounts, ensuring timely collection of payments
- Build and maintain strong relationships with clients, brokers, and managing agents
- Proactively chase outstanding balances via phone and email
- Resolve queries and payment issues in line with agreed SLAs
- Escalate aged debt appropriately through legal or disconnection processes
- Work closely with internal teams to ensure accurate information and smooth processes
- Handle high-value accounts with a strategic and customer-focused approach
- Provide support across the wider credit control function when required
About You
- 2–3 years’ experience within a Credit Control role
- Strong understanding of core credit control processes and commercial awareness
- Confident communicator with excellent relationship-building skills
- Highly organised, self-motivated, and detail-oriented
- Intermediate to advanced Excel skills (including VLOOKUPs and Pivot Tables)
- Strong commitment to accuracy and delivering high-quality work
Desirable
- Experience within the energy sector (not essential)
What’s on Offer
- Genuine career development and progression opportunities
- Supportive and experienced team environment
- Opportunity to work within a fast-growing and dynamic business
- Competitive salary and benefits package