Clinical Assistant Apprenticeship Specsavers job at Sunderland Full Time NEW

At Specsavers we are passionate about our people and their development.

You will receive thorough and continued training and development to enhance your understanding of optical products, so a passion for fantastic customer service is a must!

You will be a key part in creating a warm and friendly atmosphere and an outstanding store environment both for our customers and our team.

Your role

By the end of your apprenticeship, you will be able to:

· Identify risks or dangers to self, customers or colleagues

· Confidently and correctly use and explain appropriately to a customer the wide range of tools and equipment within the optical practice

· Can use screening equipment

· Able to work to the appropriate company quality standards and systems

· Accurately keep records

· Build rapport and trust with the customer and identify their communication preferences, clearly explain and

· Interpret verbal and written prescription specifications and the effects this has on the eye.

· Explain to the customer the translation of written prescription to finished product

· Able to clearly explain choices and ensure that health and legal requirements are met

· Able to enable relevant timely referrals to clinical colleagues to protect the customer the business and self

· Clearly explain screening checks, the reasons they are done and how the machinery works

· Empathise with customers undergoing screening and be able to communicate reassurance and confidence when needed

Essential Skills

· Recent school/college leavers OR those looking for a new challenge

· Accurate record keeping and attention to detail

· Excellent listener and communicator

· Enthusiastic and motivated

· Works well as part of a team

· Keen to develop and learn new skills

Pay: From £8.00 per hour

Work Location: In person