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Full job description
Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024.
We are an Accredited employer under the Liverpool City Region Fair Employment Charter, demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.
Do you love recommending books, inspiring a love of reading, and helping people find the answers they’re looking for? Are you confident supporting both adults and children, whether that’s through activities, events, or digital support? If so, this could be the perfect role for you.
Knowsley Library Service operates welcoming and vibrant libraries in Huyton, Kirkby, Halewood, Prescot and Stockbridge Village, as well as a Schools Library Service that issues and delivers books to local schools. We are looking for enthusiastic and flexible individuals to join us as Casual Library Assistants. Successful candidates will work at all of the above branches as and when required, and should be able to travel to each location.
About the Role
As a Casual Library Assistant, you’ll play a vital role in delivering a high-quality, customer-focused service to our library users and schools. No two days are the same – one day you might be helping a customer with digital queries, and the next supporting a children’s activity or recommending the perfect read.
What You’ll Be Doing
- Providing a friendly, welcoming service to customers of all ages
- Supporting and delivering library activities and events for children, young people and adults
- Helping customers with digital skills and technology
- Promoting books, reading and library services
- Shelving stock, packing boxes and moving items as required
- Supporting local, regional and national initiatives
- Working across different library locations when needed
What We’re Looking For
You’ll be someone who:
- Works effectively as part of a team and independently when required
- Is accurate, reliable and able to work with minimal supervision
- Has a genuine enthusiasm for books and reading
- Possesses good digital skills and a willingness to help others use technology
- Delivers excellent customer service with strong communication skills
- Remains calm, helpful and professional in demanding situations
- Is flexible and able to work a varied shift pattern, including Saturdays
- Can travel to any Knowsley library location as required
Why Join Us?
You’ll be part of a friendly, supportive team making a real difference in the community – helping people learn, connect, and discover new opportunities every day.
If you’re passionate about helping others and believe libraries are at the heart of strong communities, we’d love to hear from you.
Come and join us – and be part of Knowsley Library Service’s success.
We welcome applications from residents and beyond, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.
Please note sponsorship is not available for this role.
See the benefits of working for Knowsley MBC https://www.knowsley.gov.uk/yes.
We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.
At Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact:
Dave Birchall [email protected] Tel: 0151443 4287 or
Debbie Yates [email protected] Tel: 0151443 3596
If you are interested in this vacancy, please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification.
Please note if a CV and supporting statement does not reflect the person specification it is unlikely to be shortlisted.
How to apply
To upload your CV you will need to click on the link below and create an account with Jobs Go Public if you have not already done so.
You will also be required to input your name and email address and will be invited to complete an equal opportunities questionnaire.