Business Travel Group Air Lead job at West London Full Time NEW

If you’re a Business Travel Specialist with particular skills in Group Air management and team leadership experience, then read on…

This role is working for a global travel management company, with a growing meeting and events division, where you’ll be leading and coaching a small team of 2-4 people.

This is a home working role with one day per month at your local office, which if you’re reading this, is likely to be Kew, West London. (You’re welcome to use the office more if you wish!)

Salary circa £40,000 plus bonus, dependent on your experience in corporate travel management and specifically complex group air travel.

Reporting to the Operations Director , this role is the perfect step for an experienced travel professional looking to balance high-level program delivery with people supervision.

You will remain close to the action, leading complex group movements while supporting a small, dedicated team of consultants.

What You’ll Be Doing:

• Manage planning, fare strategies, and ticketing approaches for complex, time-critical group air movements.
• Line manage and coach a small specialist team, helping build their confidence and technical capability.
• Work closely with internal Client Partners to ensure an integrated, end-to-end service for corporate clients.
• Proactively manage flight disruptions, change, and risk while ensuring strict adherence to fare rules and deadlines.
• Contribute Group Air insights into wider event proposals and optimise workflow efficiencies.

What We Are Looking For:

• Skilled in delivering Group Air or complex air programs within a Travel Management Company environment.
• Good working knowledge of GDS platforms (Sabre and/or Amadeus) and airline group booking processes.
• Prior experience supervising, mentoring, or leading small teams or junior colleagues.
• A calm, structured approach to handling flight disruptions and time-sensitive changes.

If you are a senior travel specialist ready to take ownership of a small team while keeping your technical skills sharp, apply today to discuss this opportunity.