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The successful Branch Manager will oversee the day-to-day running of a busy branch, ensuring smooth operations, excellent customer service, and effective team management. This Branch Manager role would suit someone organised, proactive, and confident dealing with both customers and suppliers.
Responsibilities
- Manage the daily operation of the branch and lead a team of 5 staff
- Handle customer enquiries and support sales activity
- Respond to emails and telephone enquiries professionally
- Process orders and schedule installations efficiently
- Support customers face-to-face within the branch
- Monitor deliveries and check goods against delivery notes
- Assist with stock handling and some heavy lifting duties
- Provide ongoing support and guidance to the branch team
Skills & Experience Required
- Previous experience as a Branch Manager, Supervisor, or Team Leader
- Strong sales and customer service skills
- Excellent communication skills, written and verbal
- Good organisational and time management abilities
- IT literate with administrative experience
- Able to work effectively within a team environment
- Strong attention to detail
- Full UK driving licence with a maximum of 3 points
- Experience working in the Construction, builders merchants or home improvement industry would be a big benefit.
Benefits
- Performance-related bonus scheme
- Company car and mobile phone
- Pension contribution
- Health cash plan
- Generous holiday allowance
- Full training provided
Hours: Monday to Friday, 7:30am – 5:00pm, plus Saturday mornings on a rota basis.