Assistant Administrator job at Dartford Full Time

The Forensic Low Secure Mental Health and Learning Disability Administration Team are seeking to recruit an enthusiastic, customer focused, self-motivated Administrative Assistant to join our great reception team, working across two low secure units of the service (The Allington & Tarentfort Centres) on the Greenacres Site in Dartford.

The successful candidate will work alongside other assistant administrators and with the wider Forensic administration team. We are a friendly and supportive team led by Teresa Utting , who will support with training and career development should the successful candidate wish to progress further with their career within the NHS.

The Forensic Low Secure Mental Health and Learning Disability Care Group care for men 18+ whose offending behaviour and complex mental health needs require care in a low secure setting.

It will require someone with great communication and customer service skills, be calm and confident in their approach, and who can work effectively with the various demands placed on the reception team.

The role is varied and will incorporate tasks such as:
Meeting and greeting all visitors including, staff, patients, family/carers and external colleagues, including undertaking appropriate security checks, i.e. ID

Using a biometric or equivalent system to perform key checks

Scanning and uploading documentation to clinical records

Maintaining Microsoft Outlook Calendars

General office duties, such as answering the telephone, dealing with queries, signposting, photocopying,

Adhoc tasks as required i.e. maintaining/setting up spreadsheets, typing up minutes

Training other team members on Key security and administration tasks.

We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated ‘Good’ by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.

Our vision is simple: We are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.

Join us – if you share our passion for better mental health care and want to be part of a team that’s doing well together.

The ideal candidate will:
Be able to demonstrate how they can work in line with our Trust Values: Curious, Confident, Inclusive, Caring

Enjoy working as a team but equally ok working autonomously with minimal supervision.

Have the ability to remain calm and professional when faced with sometimes changing and/or challenging situations.

Have an opportunity for career progression within this role.

Please refer to the attached job description for the full details on the responsibilities and person specification

What is High Cost Area Allowance?

The High-Cost Area (HCA) allowance, also referred to as London Weighting, is a payment made to employees who work in London and the surrounding areas.

As this post is based in Dartford, Gravesham or Swanley, the successful applicant will receive an additional payment each month.

5% of basic salary, subject to a minimum payment of £1,346 per year and a maximum payment of £2,270 per year (the agreed annual amount will be divided into 12 equal amounts and paid monthly) (2026/27 figures)