AI Engineer (Copilot) job at Isleworth Full Time

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

This is a hands-on engineering role in a forward-thinking team driving AI adoption at enterprise scale. You will work across the AI lifecycle – from experimentation and prototyping to production deployment – to deliver innovative solutions that transform customer experiences, optimise operations, and enable new business capabilities across the Group.

What you’ll do

• AI Engineering & Solution Delivery
  Develop, design, and implement scalable, maintainable, secure, and observable AI solutions-automating decision-making, integrating with enterprise platforms, embedding LLMs, reinforcement learning, and APIs, and delivering measurable business outcomes.
• AI Lifecycle Ownership & Responsible AI
  Implement all components of the AI lifecycle, including data preparation, agent building, evaluation, monitoring, and solution deployment, while applying and extending responsible AI frameworks to ensure ethical, fair, transparent, and compliant AI usage.
• Standards, Governance & Reusable Assets
  Contribute to defining and refining AI engineering standards, templates, best practices, hybrid governance guardrails, and reusable assets (AI cookbooks), while building starter agents and configuration patterns that accelerate adoption across Sky.
• Microsoft Copilot Studio Expertise & Enablement
  Act as Sky’s primary internal reference for Copilot Studio-maintaining deep knowledge of capabilities, limitations, design patterns, frequent updates, release notes, and roadmap changes-and translate new features into practical guidance, patterns, examples, and enterprise assessments of risk and opportunity.
• Cross-Functional Collaboration, Coaching & Culture Building
  Work collaboratively with teams across Sky, Group Architecture, Data, Cyber, Comcast, and external partners; train and coach power users and citizen developers; communicate AI concepts clearly to technical audiences; and foster a collaborative, supportive, and knowledge-sharing culture.
• Innovation, Leadership & Continuous Learning
  Stay ahead of AI engineering trends and emerging tools, demonstrate curiosity and initiative, balance multiple priorities with strong organisational skills, contribute ideas that drive innovation and efficiency, proactively ensure Sky leads in effective and responsible AI use, and seek ongoing professional development through mentoring, training, and hands-on experience.

What you’ll bring

• Strong software development experience in Python and/or Java, with familiarity with the Agile software development lifecycle.
• Proven Automation experience using Public Cloud or Microsoft Technologies
• Experience with AI/ML solution development – from prototype to deployment – ideally within a large enterprise environment.
• Understanding of cloud environments such as GCP, AWS, or Azure.
• Strong analytical and problem-solving skills, with attention to performance and maintainability.
• Enthusiasm for AI technologies, automation, and innovation, with a desire to experiment and learn quickly.
• Awareness of AI architectures, LLMs, vector databases, and agent frameworks (e.g., Google ADK, LangChain/LangGraph) is desirable.

Team overview

We are seeking a talented AI Engineer to join our Group AI Engineering team and help build the next generation of intelligent, autonomous systems across Sky. You’ll work with cutting-edge AI technologies – from large language models to agentic frameworks – designing and delivering secure, scalable, and ethical AI solutions that make a tangible business impact.

The rewards

• There’s a reason people can’t stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:
• Sky Q, for the TV you love all in one place
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• Access a wide range of exclusive Sky VIP rewards and experiences

Inclusion & how you’ll work

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home.

The hybrid working expectations for this role are 2 days in the office per week in Osterley or Livingston

Your office space:

Osterley:

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers. On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

OR

Livingston Watermark House:

Our lively campus is a free shuttle bus away from Livingston North train station and the town