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Full job description
Job Summary
We are seeking a friendly and organised Admissions and Shop Assistant to join our team. This role involves providing excellent guest services, managing admissions, and supporting shop operations. The ideal candidate will possess a welcoming attitude, and ideally experience working in a customer facing role.
Responsibilities
- Welcome visitors and guests in a courteous and professional manner
- Assist customers with purchases in the shop, providing knowledgeable product information
- Maintain accurate records of visitor attendance and sales transactions
- Ensure the shop area is tidy, well-stocked, and visually appealing
- Handle guest enquiries efficiently, offering assistance or directing to areas of the castle pertinent to their needs
- Collaborate with team members to ensure smooth daily operations
Requirements
- Previous experience in a customer facing role is desirable
- Excellent organisational skills with attention to detail
- Strong communication skills and a friendly demeanour
- Ability to work effectively both independently and as part of a team
- Proficient in handling cash transactions and maintaining accurate records
- Flexibility to adapt to changing priorities and guest needs
- Organised with good time management skills
- Commitment to delivering outstanding customer service
- Primary days of work are Wednesdays and Saturdays with additional hours in busy times such as school holidays.
This position provides an engaging environment for individuals passionate about guest interaction and retail management. We welcome motivated applicants eager to contribute positively to our team.
Pay: Up to £12.71 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount
Work Location: In person