Administrator job at Milton Keynes Full Time

Working hours:

Monday – Friday

9am-5.45pm (40hrs per week)

Office based at MK8 8DF

Daily duties:

• Process customer orders for deliveries, installations and collections from key accounts (new job entry, existing job amendments, projects)
• POD management (via apps and paper PODs)
• Waste notes management
• Paperwork/labels preparation
• Liaise with customers, keeping the communication updated during all stages of the service delivery
• Answer all phone queries and direct them to the correct departments
• Manage the Goods In Bookings/Diary – manage all supplier deliveries into KET warehouses
• Deliveries/Goods Out – book deliveries with sites (via phone/email – around 40-50 calls to sites per day)
• Order required services from third party suppliers (e.g. stationery, uniform)
• Troubleshoot problems arising with deliveries and provide solutions
• Deal with ad-hoc customer enquiries
• General office and ad-hoc office duties
• Assist Transport, Warehouse and Accounts departments, as and when needed
• PCN record and payment (using company card)
• Use of Transport and Warehouse software

Competencies

• Able to operate effectively in a high paced, service driven transport operation (mainly next day service)
• Possess a good understanding of all relevant legal compliance (UK transport)
• Comprehensive understanding all of areas of logistics
• Full understanding of transport and warehouse operational systems

Personal

• Attention to detail is crucial
• Excellent customer service
• Strong administrative skills
• Strong communication and analytical skills
• Problem solving and prioritising skills

KEY COMPETENCIES AND SKILLS

• Customer service
• Administrative duties
• Transport operations
• Detail conscious
• Strategy and planning

Job Types: Full-time, Permanent

Pay: £30,000.00 per year

Benefits:

• Casual dress
• Company pension
• Cycle to work scheme
• Free parking
• Health & wellbeing programme
• On-site parking
• Referral programme

Application question(s):

• Are you available to start ASAP? If not, when?

Experience:

• Administrative: 1 year (preferred)

Work Location: In person