1st Line Support – IT Service Desk Agent
Shift Times: T he role is full-time (37 hour per week) You must be flexible Mon-Fri between 7 am- 7 pm.
Pay Rate : £12.71 per hour (£13.45 after 12 weeks)
Location : Birmingham, B37 7YQ
We are looking for a positive, flexible, and customer-focused individual to join our team as a 1st Line Service Desk Agent.
This is an opportunity is to support a wider IT operation and this is an interim mode of operation where we manually transcribe ticket details and update from one ticketing system to another. This role will require a solid attention to detail and to ensure the tickets comply with standard processes for progression. Full training and support will be given on the job.
Main responsibilities of the role:
Requirements:
What we offer:
As a valued employee of the Manpower, you’ll have access to a range of amazing benefits;
Please note that this is a Temporary ongoing contract.
If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
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