Trainer of Digital Skills – Oban and Fort William job at Fort William, Highland, UK Full Time NEW

To support older and disabled individuals across Oban and Fort William develop essential digital skills, as part of a UK-wide training initiative funded by BT Group.

Visit the AbilityNet website to learn more about the role and our vision of a digital world accessible to all.

*Principal Accountabilities of the Digital Skills Trainer role:*

*Community Engagement, Outreach & Relationship Management*

* Proactively identify and engage with potential Community Partners – including charities, local authorities, healthcare providers, residential care services, and neighbourhood groups – to promote the benefits of AbilityNet’s Digital Skills Training programme.
* Plan, coordinate, and take part in outreach initiatives aimed at increasing community participation and raising awareness of digital training opportunities.
* Collaborate with local volunteers and corporate partners to enhance delivery and support for participants.
* Foster and maintain meaningful, long-term partnerships that support continued referrals and contribute to sustained community impact.

*Session Coordination: *

* Assist with organising and scheduling training sessions, including managing dates, times, and venues in collaboration with Community Partners to maximise attendance.

*Training Delivery:*

* Deliver group and one-to-one digital skills training sessions at various venues across your region.
* Deliver accessible online training sessions (via Zoom or Teams) to individuals and groups, where appropriate.
* Encourage and support learners to overcome digital barriers and engage with everyday technology such as smartphones, tablets, laptops, and other technology.

*Digital Skills Support:*

* Support individuals over 55 and / or disabled people to build confidence with core digital skills, including:

– Introduction to technology and the internet

– Using email and basic apps across Apple, Android, and Windows devices

– Online safety and confidence with everyday tech (e.g. smartphones, tablets, laptops)

*Impact Monitoring:*

* Ensure timely collection of registration forms and post-session surveys to assess training effectiveness and track project outcomes.

*Feedback & Evaluation:*

* Support the collection, analysis, and reporting of feedback and statistical data to help evaluate the effectiveness and impact of training sessions.

*Storytelling:*

* Assist in developing case studies to showcase individual journeys and demonstrate the programme’s real impact.

*Regional Flexibility:*

* Occasionally travel outside your region to support ad-hoc events and national engagement opportunities.

*Other Duties: *

* Carry out additional tasks aligned with the scope of the role, as directed by the Programme Officer or Manager.

*Knowledge, Skills and Experience required:*

* *Training and facilitation experience:* Proven experience of delivering group and 1:1 training or presenting to diverse audiences.
* *Outreach experience:* Experience of representing organisations externally, building effective relationships with other organisations or businesses and adapting outreach strategies to suit different contexts.
* *IT proficiency:* Strong digital literacy and IT skills, with confidence in using a wide range of technologies including Microsoft Office 365, Apple and Android devices, and associated technologies. Excellent knowledge of assistive technology – hardware & software.
* *Communication skills:* Excellent interpersonal and communication skills, with the ability to engage and motivate learners.
* *Organisation skills:* Strong organisational and administrative abilities.
* *Experience of target audience:* Experience of working with disabled adults, older people and third sector organisations.
* *Travel Flexibility:* Willingness and ability to travel regularly across the specified region, with occasional travel outside the area as required.

Job Types: Part-time, Fixed term contract
Contract length: 14 months
Part-time hours: 28 per week

Pay: £18,000.00 per year

Benefits:
* Company pension
* Employee discount
* Free or subsidised travel
* Health & wellbeing programme
* Life insurance
* Referral programme
* Sick pay
* Work from home

Application question(s):
* Are you located in the specified region with access to reliable transport

Work authorisation:
* United Kingdom (required)

Willingness to travel:
* 75% (required)

Work Location: Hybrid remote in Fort William PH33