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Change Manager – ServiceNow
Remote
3–6 Month Contract
£280-£290/day Outside IR35
We are seeking an experienced Change Manager expert with ServiceNow Enterprise Environment working with Change Management framework.
ideally in May/June 2026.
Mainly remote; however, there may be occasional travel to customer sites.
This is a chance to work with an established globally recognised Digital, IT and Network Services Consultancy.
Key skills and experience:
- Own and drive the Change Management process, ensuring efficient coordination and communication of all Change Requests.
- Experience working within an enterprise ServiceNow environment. Strong experience working within enterprise-scale ServiceNow environments, including delivering and supporting solutions across complex business and technical landscapes.
- A strong understanding of Change Management principles is a must i.e. ITIL V3, V4 based
- You will work within an ITIL based Change Management framework in which standardised methods and procedures are used for efficient and prompt handling of all technology changes. Working ServiceNow environments.
- To act as a Change Management Subject Matter Expert (SME)
- Build and maintain relationships with Operational Leads, Service Managers, Project / Programme Managers, Customers and Suppliers
- Involving Critical National Infrastructure (CNI) and secure Government environments.
- Log, track, and prioritize Changes, ensuring accurate impact assessments, risk evaluations, and necessary approvals.
- the ability to identify and manage risks to ensure smooth deployment of changes in the live environment.
- Continuously improve processes for simplified Change management.
- Communicate planned Changes to affected customers and stakeholders.
- Strong Desirable: ITIL v4 Foundation certification.
- Strong Desirable: Active SC Clearance (Used last 12 months) strongly desirable.