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Full job description
IT Support Engineer is needed to join the team of this well-established MSP based in the Wallington, Surrey offices. We provide a variety of IT services to clients based in local, national, and European locations.
This is an exciting time to join them as there are great opportunities.
About the Company
We are a growing MSP that offers IT services to businesses in all sectors, providing day-to-day support, systems installation, and consultancy services. Our goal is to ensure customer satisfaction and pride ourselves on word-of-mouth business growth.
First established in 2004 as an IT consultancy, we have grown and offer more services to their clients through their diverse skills and ourdesire to provide effective IT solutions.
Key Responsibilities:
- Provide support remotely and onsite
- Roll out new hardware & software
- Build and manage relationships with clients
- Create and update documentation
- Support the team with new hardware rollouts
Required Skills:
- Background in providing IT support
- Work under own initiative
- Time management and ability to multitask
- Understanding of networking
- Understanding of installing, configuring, and supporting various operating systems Windows Server, Windows 11. MacOS
- Experience in PC hardware upgrades
- Understanding of Office 365 Admin Console
- Understanding antivirus and endpoint
- Excellent communication skills
- Organised
- Customer focused
- Natural problem solver
- Flexible
- IT savvy
Desirable Skills:
- Experience in MDM / MAM
- Experience in Virtual Environments
- Experience in backup and recovery solutions
- Experience of VoIP platforms
Benefits:
- Direct exposure to the latest technology
- 28 days annual holiday
- Friendly & Casual working environment
- Progression opportunities
- Pension Scheme
**no recruitment agencies please**
Pay: £24,500.00-£35,000.00 per year
Benefits:
- Canteen
- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
Work Location: In person