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Full job description
At Red Funnel, Customer Service is our passion and Safety is our priority.
We currently have an exciting opportunity to join our team as a Fixed Term Customer Advisor in our Southampton Terminals until 31.08.2026.
Main duties will include checking in of customers into our car parks, providing general support to customers and managing the utilisation of space within the car parks.
This role is ideally suited to someone who is enthusiastic, energetic and able to give superb levels of customer services. You will be someone who loves being able to help others, and thrives in a customer facing environment. You will also be keen to take on a range of responsibilities, with a positive attitude and willingness to get stuck in!
As we are a 24/7 business, the working hours in this role can vary over 7 days a week. It is key that your schedule will allow you to support these hours. This is a great opportunity for anyone looking for a fast paced, fun and outgoing role. There is chance for career opportunity, as well as other great benefits, including a company travel scheme.
‘To apply for this role you will need to be at least 18 years of age due to H&S legislation’
What we are looking for:
- Have experience in Customer Service.
- Have an awareness of Health and Safety.
- Be computer literate.
- Able to work flexible hours – shifts consist of early/lates/nights
Benefits include:
- Free foot travel/subsidised vehicle travel on our ferries: Great for heading to the island, relaxing on the beach and exploring the scenery.
- 75% off South West Trains :Gig in London that you can’t miss? Don’t sweat it! We’ve got you covered with a great staff discount on train travel.
- Perkz: Offers and savings on loads of household names.
- Free Car parking during work: Southampton side.
Job Types: Part-time, Fixed term contract
Contract length: 3 months
Part-time hours: 20 per week
Pay: £12.74 per hour
Benefits:
- Employee discount
- On-site parking
- Referral programme
- Store discount
Application question(s):
- Do you have any unspent Criminal Convictions?
Work Location: In person