Band 3 Healthcare Facilitator job at Ealing Full Time

West London NHS Trust is seeking a committed and compassionate Band 3 Healthcare Assistant to join our dedicated team. As one of the most diverse and respected mental health and community trusts in the UK, we take pride in delivering safe, responsive, and high ‑ quality care to the communities we serve.

In this role, you will play an essential part in supporting patients across our services, working collaboratively with multidisciplinary teams to uphold the Trust’s values of Togetherness, Respect, Excellence and Caring. You will contribute to creating a safe, therapeutic environment where patient dignity, wellbeing, and recovery are at the forefront of everything we do.

We are looking for an individual with previous healthcare experience who is confident working in fast ‑ paced settings and committed to delivering person ‑ centred care. Strong communication skills, empathy, and the ability to build positive relationships with patients and their families are key to succeeding in this position.

At West London NHS Trust, we value and invest in our staff. You will benefit from a supportive leadership team, opportunities for ongoing professional development, and a workplace that fosters collaboration, inclusion, and continuous improvement.

If you are passionate about making a meaningful difference and ready to contribute, we encourage you to apply

Note: This role does not offer sponsorship

Patient Care:
Provide high‑quality, compassionate, patient‑centred care.

Support patients with personal hygiene, mobility, nutrition, hydration, and comfort needs.

Promote and preserve patient dignity, independence, and emotional well‑being.

Ensure safe manual handling and adherence to patient safety protocols

Clinical Support:
Perform, record, and report clinical observations, including:
Vital signs (BP, pulse, respirations, temperature)

Blood glucose monitoring

Oxygen saturation

Support the implementation of care plans under the supervision of registered staff.

Team Collaboration

Work closely within the multidisciplinary team (MDT), including nurses, doctors, AHPs, and students.

Participate in handover, ward meetings, and communication processes to ensure continuity of care.

Contribute to a positive, supportive team culture and help promote best practice.

Administration: Maintain accurate patient records and ensure compliance with policies, procedures, and health and safety standards.

Manage delegated administrative tasks that support smooth ward functioning

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.