Warwick
Administration
Contract
41000 Annual
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Job Title: People Support Administrator
Location: Warwick/Mondays and Tuesdays on site
Contract Type: 6 months
Role Purpose
To act as the first point of contact for employees and external providers, delivering high-quality customer service and administrative support across a range of People Support activities. This role is focused on ensuring a positive employee experience through effective query resolution, accurate administration, and proactive support across onboarding, offboarding, payroll, benefits, recruitment, and employee records.
The role involves handling employee enquiries through multiple communication channels including phone, live chat, and ticketing systems, resolving issues efficiently and empathetically, maintaining accurate records, and supporting key business processes. The successful candidate will contribute to continuous improvement initiatives while ensuring compliance with company policies, procedures, and data protection standards.
Key Responsibilities
Skills & Capabilities
Experience & Qualifications
Apply now!
Please be advised: if you haven’t heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly.
We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
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