Receptionist/Service Advisor job at Selby North Full Time NEW

Overview

We are a well established independent family-run garage seeking a Receptionist/Service Advisor to join our professional and friendly team.

Our garage has built a strong reputation within the local community for honest workmanship, high standards of customer service and a supportive working environment focusing on family run values. We pride ourselves on maintaining a workplace with a flexible approach, where staff are respected, supported to develop, and able to take genuine pride in the quality of their work.

Role Responsibilities-

• Manage the garage reception; Greet customers, completing bookings, diary management and liaising with customers accordingly.
• Providing detailed quotes and complete accurate invoicing and service documentation.
• Handle parts enquiries both over the phone and at the front counter
• Manage parts orders and support workshop technicians with their requirements
• Ensure high levels of customer satisfaction through effective communication and exceptional service

Candidate Requirements

We are looking for someone who-

• Works well within a small, close knit team whilst being professional and taking pride in delivering high quality customer service.
• Has previous reception/front of house experience (preferably within the automotive industry, other experience considered) and proven customer service skills.
• Has ability in inventory control and stock management (or willingness to learn)
• Is able to communicate confidently and effectively in a fast pace environment
• Is organised with strong administrative and computer skills.

What We Offer-

• Competitive Salary dependant upon experience
• A stable long term position within a respected family-run business
• A supportive, flexible and professional working environment
• Healthy work-life balance including finishing at 2pm on Fridays and no weekend shifts

Opportunity to develop within a growing independent garage. This role is ideal for motivated individuals who are eager to contribute to a dynamic team dedicated to vehicle safety and customer satisfaction, within a family run workshop where quality and team culture are valued over corporate targets and pressures.

Job Types: Full-time, Permanent

Pay: From £27,500.00 per year

Benefits:

• Company pension
• On-site parking

Work Location: In person