Manager, Solutions Managers, Brand Innovation Lab job at London Full Time NEW

Key job responsibilities
As the Manager of Solutions Management, you will be leading a team of Senior Solutions Managers to pitch and execute advertising campaigns for a wide range of globally recognized brands across CPG, Tech, Fashion, Sports and Luxury verticals. You will coach your team on program and project management skills and support them through escalations and pioneering programs. You’ll work closely with your creative and technical peers, as well as with many internal teams across Amazon (i.e. Alexa, Twitch, IMDb, Prime Video, Devices). You will also be responsible for creating, inspecting and iterating on mechanisms used by the team to forecast and report on capacity, project timelines, campaign performance, and more. We are looking for a relentless, agile leader with experience building and motivating teams to deliver bar-raising results for advertisers while also continuously improving how we do it.

• Lead the Vertical Solutions Management team.
• Manage the lifecycle of complex cross-functional projects and campaigns with considerable impact across EU.
• Own program operations and execution, including workflow and training documentation, downstream planning and coordination with account teams.
• Build business rationale to inform the prioritization of your programs’ roadmap and downstream planning.
• Build business requirements and user stories for proposed feature enhancements and work with Design Technologists, Creatives and Producers to scope, prototype, build and scale.
• Track and report on performance, ensuring the team is delivering differentiated value against its intended objective.
• Leverage customer feedback to drive continuous program improvement
• Work cross-functionally to manage bottlenecks, assigning the team, and provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.
• Present confidently to Amazon senior management as well as other large audiences.
• Work at all levels in the organization, with no job being considered too large or small.
• Prepare biweekly, monthly and quarterly state of business reports

A day in the life
As a Manager of Senior Solutions Management on the Brand Innovation Lab team, you will have the opportunity to manage, evolve, and execute non-standard ad campaigns and programs for Amazon’s largest advertising clients. You will report to the EU Brand Innovation Lab Vertical Lead and use your 6+ years’ experience to work cross-functionally with your team, in addition to partner teams including Advertising Sales, Creatives, DesignTech, Producers, Engineering, as well as multiple Amazon and Amazon-owned & operated teams. The Senior Solutions Manager will bring operational excellence, business data analysis, and strategic thinking to the team.

About the team
Amazon’s Brand Innovation Lab works with brands and agencies to develop campaigns that engage consumers at multiple stages of the marketing journey, building brand awareness, relevance, consideration, acquisition and loyalty. Our global creative team of storytellers and innovators include strategists, creatives, design technologists, engineers, producers and more, collaborating to create solutions customized to our advertisers’ goals.