Job Title: Freelance Administrative Assistant
Contract: Freelance / Self-employed
Time Commitment: ~7.5 hours per week (ideally across at least 3 days)
Location: Remote
Reports to: Freelance Operations Manager
About Us
The Association of Teachers of Singing (AOTOS) is the UK’s leading organisation for singing teachers. As a Charitable Incorporated Organisation (CIO), we are dedicated to promoting excellence in singing teaching.
We support our members through professional development, training, networking, and advocacy, while working to strengthen engagement, visibility, and growth across the sector.
The Role
We are seeking a proactive and reliable Freelance Administrative Assistant to support the day-to-day operations of the Association. This is a flexible, fully remote role with no expectation of travel.
You will play a key role in ensuring smooth communication with members and supporting core organisational activities.
Key Responsibilities
Respond to membership enquiries via email, escalating where appropriate
Monitor general inboxes and direct communications to the relevant person
Support the Operations Manager with administrative and organisational tasks, including event coordination
Maintain and update the organisation’s CRM database in line with GDPR requirements
Monitor social media channels, responding to queries or escalating as needed
Person Specification
Essential
Highly organised with the ability to work independently
Strong written and verbal communication skills
Good working knowledge of GDPR principles
Comfortable following processes and procedures
Interest in supporting an arts education charity
Desirable
Experience working with non-profit and/or membership organisations
Understanding of the arts education sector, particularly singing teaching
Experience of CRM database management
Hours and Working Pattern
Approximately 7.5 hours per week (may vary depending on workload)
Ideally spread across at least 3 days to ensure timely responses
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