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Full job description
Location: Glasgow, G5 8DP
Hours of work: 40
Working Pattern: Monday – Friday, 8-hour shifts between 07:00 and 21:00
Contract Type: Permanent
Hourly Rate: £13.36
We are seeking a Food Host who enjoys engaging with customers and delivering high-quality food and drink experiences across our campus.
This role focuses on creating welcoming, enjoyable interactions while preparing and serving food and drink in a live, customer-facing environment.
As a Food Host, you will combine strong service skills with confidence and enthusiasm to support a range of food and drink experiences. You will interact with customers throughout the preparation and service process, helping to create an experience that goes beyond standard service.
The Role
- Ensure the food and drink offer is the first choice for customers seeking refreshment
- Receive, process, prepare and deliver food and drink orders and experiences
- Engage with customers through conversation during live food and drink preparation
- Maintain clean, safe and organised service and back-of-house areas
- Deliver an experience that goes beyond basic service standards
- Stay up to date with food and drink trends and share insights with your manager
- Demonstrate strong product knowledge and make informed recommendations to customers
- Support a variety of service styles, including pop-ups, room hosting and beverage service
About You
- Fantastic customer service skills with a desire to develop further
- A social, welcoming personality with the ability to engage professionally with a wide range of customers
- A team player who can also work confidently and independently
- Considerate and proactive, with a willingness to support others
- Proven experience as a Food Host or Catering Assistant (ideally)
- Strong organisational and multitasking skills, with the ability to perform well in a fast-paced environment
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team.
To find out more about what we do – https://www.uk.issworld.com/