IT Manager job at Edinburgh Full Time NEW

W Edinburgh has a rare opportunity to join the team as our IT Manager. With W Edinburgh winning the coveted “Scottish Hotel of the Year 2025” award and entering the Forbes Travel Guide with a prestigious “Recommended” rating for 2026, now is the perfect time to join and take your career to the next level. We invite you to play an integral part in bringing to life this unique brand in Edinburgh.

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

ABOUT THE BRAND

Ignite Curiosity, Expand Worlds. W Hotels are a place to experience life. We’re here to open doors and open minds. With us, there’s always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever, whenever.

ABOUT THE ROLE

Reporting to the Director of Finance, the IT Manager at W Edinburgh has overall responsibility for all technology planning, decision-making, implementation, and maintenance.

We are looking for someone who is organized, detail-oriented and understands the impact they have on the hotel operation.

As IT Manager, key aspects of your role includes (but is not limited to):

• Ensure every department’s technology needs are met
• Monitor, verify and manage the acquisition and maintenance of property-based systems.
• Maintain, inspect and repair equipment.
• Manage IT activities to ensure the property infrastructure and applications systems are functional at all times.
• Consult on specific application issues or hardware/software problems, provide technical expertise and support.
• Train and create communication for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status.
• Enforce IT policies and standards protecting company hardware, software and other resources at the property.
• Direct the maintenance of equipment and installed software applications inventory for property ensuring compliance with licensing regulations.
• Keep up-to-date technically and apply new knowledge to your job.
• Provide a technical perspective to information needs along with cost/benefits understanding in an influencing role.
• Understand how your role impacts the hotel operation, guest and employee satisfaction.
• Work in collaboration with all heads of departments to ensure a successful hotel operation.

Our ideal IT Manager is someone who has:

• A keen eye for detail.
• Strong organization and multi-tasking skills.
• Sophisticated communication skills.
• Previous experience working in five-star, luxury hotels.
• A positive mindset.
• A genuine passion for their role.

In return for your hard work, we give you:

• World class training and development, including leadership development
• Unlimited career opportunities (internationally and locally)
• Bonus plan
• Enhanced holiday entitlement – starting at 31 days (including bank holidays) and increasing with length of service
• Company pension scheme
• Private medical insurance
• Wellness and mental health programmes
• Discounted accommodation, food and beverage in over 9,000 hotels all over the world!
• Discounts for your friends and family

ABOUT THE PROPERTY

W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a façade featuring a winding steel ribbon – reflecting the city’s festival spirit – this 12-storey structure is the centerpiece of Edinburgh’s St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments.

This W hotel redefines the city’s hospitality landscape. Accordingly, it fuses the brand’s signature amenities with modern design and W Happenings, highlighting what’s new in design, fashion, music and culture.

The new W hotel accommodates guests across 244 stylish guestrooms, including 45 suites. While staying here, guests benefit from the brand’s signature Whatever / Whenever service philosophy.

A real highlight of this property is its rooftop bar and outdoor terrace, pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities are the W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT workout facility and an AWAY spa, with special functions hosted in 2,450 sq ft of modern event space.

If this sounds like the perfect role for you, apply to be our IT Manager today!