Front of House Team member job at Chessington Full Time NEW

Job Summary
We are seeking a friendly and professional Front of House Team Member to join our vibrant hospitality team. In this role, you will be the first point of contact for our guests, ensuring they receive exceptional service and a memorable experience. The ideal candidate will possess a passion for hospitality, excellent communication skills, and a positive attitude. Previous restaurant or café experience is advantageous but not essential, as full training will be provided. This position offers an engaging environment where teamwork, efficiency, and guest satisfaction are paramount.

Responsibilities

• Greet guests warmly upon arrival and ensure they feel welcomed throughout their visit
• Take accurate orders and serve food and beverages in a timely manner
• Provide attentive guest services, addressing any queries or special requests with professionalism
• Assist with food safety and hygiene standards to maintain a clean and safe environment
• Support with food preparation tasks as required, adhering to health and safety regulations
• Upsell menu items to maximise sales opportunities while maintaining genuine guest engagement
• Manage cash transactions accurately using the POS system and handle basic maths calculations for bills
• Collaborate effectively with kitchen staff to ensure smooth service flow
• Maintain cleanliness of the front of house area, including tables, counters, and seating arrangements
• Assist in setting up and clearing tables efficiently during service periods

Skills

• Proven experience in hospitality or restaurant environments is desirable
• Strong knowledge of food safety standards and food preparation practices
• Excellent guest service skills with a friendly and approachable demeanour
• Ability to work efficiently under pressure while maintaining attention to detail
• Good organisational skills with effective time management capabilities
• Basic maths skills for handling transactions accurately
• Kitchen or culinary experience is advantageous but not essential
• Ability to upsell menu items naturally to enhance guest experience and maximise sales potential
• Flexibility to work during busy periods, including weekends and evenings if required

This role offers an exciting opportunity to develop your hospitality skills within a dynamic team dedicated to delivering outstanding guest experiences. We welcome enthusiastic individuals eager to grow within the industry.

Job Type: Part-time

Pay: £12.21-£15.56 per hour

Benefits:

• Employee discount
• On-site parking
• Store discount

Work Location: In person