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IT Support Analyst
Nottingham (On-site)
£18.00 – £19.50 per hour (Umbrella)
Full-time contract role (3 month rolling)
We’re hiring an enthusiastic and customer-focused IT Support Analyst to join a busy, fast-paced onsite environment in Nottingham.
This is a fantastic opportunity for someone with some hands-on IT knowledge (or relevant training) who is eager to learn, develop new skills, and build a career in IT support.
Responsibilities:
- Providing first-line IT support to end users across the site
- Troubleshooting hardware and software issues
- Setting up and configuring laptops, desktops, and user accounts
- Supporting printers, handheld devices, and warehouse tech systems
- Logging and managing tickets through the service desk system
- Delivering excellent customer service with every interaction
Skills and Experience
- Some IT experience (placement, internship, helpdesk, or personal projects) OR relevant IT qualification
- Strong customer service or customer-facing experience (retail, hospitality, call centre, etc. all welcome!)
- A proactive attitude and willingness to learn
- Good problem-solving skills and attention to detail
- Reliable and comfortable working fully onsite
If you have the relevant skills and experience for the role, please apply using the link provided.