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Full job description
Job Summary
Luna House Events is looking for a warm, organised, and people-focused Community & Guest Experience Coordinator to support our growing programme of lifestyle, music, wellness, and cultural events across London.
This role is perfect for somebody who enjoys working with people, creating welcoming experiences, and being part of a sophisticated but relaxed creative environment.
You will help oversee guest experience, assist with event coordination, support community relationships, and ensure guests feel looked after from arrival to departure.
Responsibilities
- Welcoming guests and supporting check-in
- Assisting with event coordination and flow
- Supporting VIP/community guest relations
- Helping maintain a calm and premium atmosphere
- Liaising with venue staff and event teams
- Supporting light administrative and organisational tasks
- Assisting with member/community communications
What We’re Looking For
- Excellent communication skills
- Friendly and confident personality
- Strong attention to detail
- Comfortable working in social environments
- Hospitality, events, customer service, or community experience preferred
- Someone polished, dependable, and emotionally intelligent
What We Offer
- Flexible scheduling
- Supportive and creative environment
- Access to cultural and lifestyle events
- Opportunity to grow with the company
- Competitive hourly pay
- Team socials and partner perks
Location
Various London venues including Soho, Shoreditch, White City, and Central London
Job Type: Permanent
Pay: From £45,000.00 per year
Benefits:
- Casual dress
- Free fitness classes
- Free parking
- On-site parking
- Sabbatical
- Sick pay
Work Location: Hybrid remote in London