Health Advisor/FOH job at Chiswick Full Time

MyHealthcare Clinic (www.myhealthcareclinic.com) provides integrated healthcare services (private doctor, dentist and specialist consultants, all ‘under-one-roof’) to a customer base that values high quality, personalised healthcare.

We are an award-winning medical group focusing on exceptional clinical care coupled with a 5* service and clinic experience.

We value long term joiners and support staff in their personal development and progression in our business.

The Role

• We are looking for well presented, customer focused, enthusiastic, friendly health advisors with a desire to advance their career within a fast-growing entrepreneurial healthcare company.
• You will join our friendly team of staff working as part of both the Clinical and Non-clinical teams.
• You will help make this happen by:
• delivering health assessments and clinical testing (including blood testing, heart rate monitoring, ECGs, body composition testing)
• creating individual lifestyle plans and providing support and education to our clients on how to live healthier lives
• providing first class customer service and care to our clients on every visit
• valuing a long term commitment to MyHealthcare Clinic to grow and develop your clinical and non-clinical skills
• welcoming our patients and supporting the front of house and managerial team, as part of your non-clinical role

· This role will include a range of administrative duties to support the smooth day-to-day running of the clinic/team..

· We are looking for someone who is not only detail-oriented and organised, but also eager to grow. This position is ideal for a candidate who is looking to develop their leadership skills, as there is a clear pathway to step into a management role over time. Ongoing training and mentorship will be provided to support this progression.

• Start date: Immediate
• Hours: Full time role
• Salary: £27,000 FTE (37.5hrs)
• Location: London Chiswick

Key Responsibilities

• This role is a part clinical, part administrative role
• Support the service delivery of Health Assessments to clients
• Carry out clinical testing (training provided on specific processes) safely and professionally
• Maintain accurate client records
• Promote and encourage a healthier lifestyle in accordance with MyHealthcare Clinic’s clinical guidelines
• Create individual health and wellbeing plans for each individual
• Train and work as part of our front of house (e.g. clinic open/closing, appointment bookings, courtesy calls, diary management, clinic support etc)
• Tasks may include scheduling, maintaining accurate records, coordinating communications, assisting with operational procedures, and supporting the wider team as needed

Key Skills / Qualifications needed for this role:

• Phlebotomy experience and recent practical blood testing roles (please provide details in your application)
• Efficient worker with excellent time management and organization skills with a strong attention to detail
• A true team player with excellent attitude to their work
• Must have a flexible nature and be motivated to work within a high-growth, evolving company
• Excellent written and spoken English skills (does not need to be first language)
• Ideally (not mandatory) educated to degree level or equivalent in exercise physiology / sports science / nutrition / related health background. Or applying with significant related healthcare experience (e.g. HCA / Nursing roles)
• Customer service experience. This could be from retail, hospitality, healthcare or other relevant industry is appreciated.

We actively celebrate the diversity of our colleagues and provide an inclusive environment. We will make sure you are treated fairly regardless of disability or circumstance.

We will provide training as part of your onboarding to ensure you have the skills and confidence to deliver in this role.

To apply, please visit https://myhealthcareclinic.com/careers

Job Types available: Part-time, Permanent (37.5 hours per week full time equivalent)

Salary: £27,000 per year (full time equivalent)

Benefits:

• Company pension
• Employee discount

Schedule:

• 8-9 hour shifts (daytime only)
• Recruiting for Mon-Sat
• Overtime available

Language:

• English (required)

Work Location: In person

Job Types: Full-time, Part-time

Pay: £27,000.00 per year

Benefits:

• Company events
• Company pension
• Employee discount
• Free flu jabs

Education:

• Certificate of Higher Education (required)

Work Location: In person