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Full job description
InBond, a leading provider of high-quality customer-focused logistics solutions, is looking for a Customer Service Administrator to join the existing Customer Service team, collaborating with other Customer Service Administrators and the Customer Operations Assistant Manager.
Believing in proactive personal development of its employees, this is an exciting opportunity for a Customer Service Administrator to join our busy department, to gain a vast amount of experience and knowledge from fellow colleagues.
Working 35 hours per week, between the hours of 08:00 am – 5:00 pm.
Main Responsibilities and Duties:
- To provide a positive and proactive customer service experience to the Clients
- The processing of orders on the warehouse management system
- Co-ordinating transport bookings with approved haulier
- Communicate effectively with colleagues
- Working to defined systems, processes & procedures of the Company
- Working to deadlines
The successful candidate will show a genuine passion to progress their career in Customer Services and will demonstrate a desire to learn in a practical environment. You will be working closely with other team members, supporting them in their workload. This position is an excellent opportunity and will offer you the experience in dealing with blue chip clients with our growing customer base.
Practical experience in customer services, computer skills (Microsoft Word and Excel) and the ability to communicate confidently with colleagues and customers is essential.
The Company offers an attractive salary and benefit package, including 20 days’ annual leave per year (excluding bank holidays), increase by 1 day for each completed year of service (up to a maximum of 25 days per annum (excluding bank holidays) and a Company pension scheme.
Pay: £29,126.00 per year
Benefits:
- Company pension
- Free parking
- Life insurance
- On-site parking
- Sick pay
Experience:
- Customer Service: 1 year (preferred)
Work Location: In person