Optical Assistant Apprenticeship – Specsavers job at Sunderland Full Time NEW

At Specsavers we are passionate about our people and their development. You will receive thorough and continued training and development to enhance your understanding of optical products, so a passion for fantastic customer service is a must!

You will be a key part in creating a warm and friendly atmosphere and an outstanding store environment both for our customers and our team.

Your role

By the end of your apprenticeship, you will be able to:

· Identify risks or dangers to self, customers or colleagues

· Identify, explain, recommend suitable frame and lens materials based on the customers’ needs and requirements.

· Confidently and correctly use and explain appropriately to a customer the wide range of tools and equipment within the optical practice

· Can take measurements, adjust or repair spectacles e.g. facial measuring tools, frame measurement tools and frame adjustment tools screening equipment

· Able to work to the appropriate company quality standards and systems

· Accurately keep records

· Build rapport and trust with the customer and identify their communication preferences, clearly explain and

· Interpret verbal and written prescription specifications and the effects this has on the eye.

· Explain to the customer the translation of written prescription to finished product

· Use Product knowledge and be able to explain how this affects vision and to be able to make recommendations for dispensing of glasses to suit needs and preferences

· Identify suitable fitting frames based on facial and prescription requirements pupil distances, vertical heights, pantoscopic angles, frontal bow length to bend, eye size and bridge width

· Know how to use tools and equipment in close proximity to the customer which may make the customer feel uncomfortable

· Accurately check vision and take into account how the final fit of the frames can affect someone’s vision

· Fit the final product to ensure ongoing comfort and correct vision.

Essential Skills

· Recent school/college leavers OR those looking for a new challenge

· Accurate record keeping and attention to detail

· Excellent listener and communicator

· Enthusiastic and motivated

· Works well as part of a team

· Keen to develop and learn new skills

Pay: From £8.00 per hour

Work Location: In person